nav{align-items:center}.logout-form{margin:0}.logout-form button{background:#374151;padding:8px 11px}.login-body{min-height:100vh;display:grid;place-items:center}.login-main{width:min(440px,100%);margin:0;padding:18px}.login-card{margin:0}.login-card button{width:100%}.connection-indicator{position:fixed;right:16px;bottom:16px;background:#374151;color:#fff;padding:7px 11px;border-radius:999px;font-size:12px;box-shadow:0 4px 14px #0003;z-index:30}.connection-indicator.online{background:#047857}.actions{display:flex;gap:10px;flex-wrap:wrap}.actions form{margin:0}.secondary-button{background:#475569}
.delivery.未读{background:#fef3c7;color:#92400e}.delivery.已读{background:#dbeafe;color:#1d4ed8}.delivery.已回复{background:#dcfce7;color:#166534}.delivery.未知{background:#e5e7eb;color:#4b5563}.delivery-time{display:block;color:var(--muted);font-size:11px;margin-top:4px}.sticky-action{position:sticky;right:0;background:var(--panel);z-index:2;box-shadow:-8px 0 10px -10px #11182788}th.sticky-action{z-index:3}
.inbox-toolbar{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 16px}.inbox-search-wrap{flex:1;max-width:520px}.inbox-search-wrap input{margin:0}.inbox-console{display:grid;grid-template-columns:minmax(300px,360px) minmax(0,1fr);height:calc(100vh - 250px);min-height:580px;background:#fff;border:1px solid var(--line);border-radius:14px;overflow:hidden;box-shadow:0 3px 12px #1118270a}.conversation-sidebar{min-width:0;border-right:1px solid var(--line);background:#f8fafc;display:flex;flex-direction:column}.sidebar-heading{padding:14px 16px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between}.sidebar-heading span{background:#e2e8f0;color:#475569;border-radius:999px;padding:2px 9px;font-size:12px}.conversation-list{overflow:auto;min-height:0}.conversation-item{width:100%;border:0;border-bottom:1px solid #e5e7eb;border-radius:0;background:#fff;color:var(--ink);padding:13px 14px;display:flex;gap:11px;text-align:left;font-weight:400}.conversation-item:hover{background:#eff6ff}.conversation-item.active{background:#dbeafe;box-shadow:inset 4px 0 var(--blue)}.customer-avatar{width:38px;height:38px;flex:0 0 38px;border-radius:50%;display:grid;place-items:center;background:#2563eb;color:#fff;font-weight:800;font-size:16px}.customer-avatar.large{width:46px;height:46px;flex-basis:46px;font-size:19px}.conversation-summary{min-width:0;flex:1;display:flex;flex-direction:column;gap:2px}.conversation-top,.conversation-bottom{display:flex;align-items:center;gap:7px;min-width:0}.conversation-top strong{font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-top time{margin-left:auto;color:#94a3b8;font-size:10px;white-space:nowrap}.customer-meta{color:#64748b;font-size:11px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.message-snippet{flex:1;color:#64748b;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-bottom .pill{flex:0 0 auto}.unread-badge{min-width:20px;height:20px;border-radius:999px;background:#dc2626;color:#fff;display:grid;place-items:center;font-size:11px;font-weight:800}.conversation-pane{margin:0;border:0;border-radius:0;box-shadow:none;padding:0;min-width:0;min-height:0}.conversation-empty{height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;color:#94a3b8;gap:6px}.conversation-empty strong{font-size:18px;color:#64748b}.conversation-active{height:100%;display:grid;grid-template-rows:auto minmax(0,1fr) auto}.conversation-header{display:flex;align-items:center;gap:12px;padding:13px 18px;border-bottom:1px solid var(--line)}.conversation-header h2{margin:0}.conversation-header p{margin:0}.integrated-chat{max-height:none;height:auto;margin:0;border-radius:0;padding:18px;overflow:auto}.quick-reply-form{padding:12px 16px;border-top:1px solid var(--line);background:#fff}.quick-reply-form textarea{margin:0;min-height:70px;max-height:160px}.quick-reply-actions{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:9px}.quick-reply-actions .hint{flex:1}.quick-reply-actions button{min-width:110px}@media(max-width:820px){.inbox-toolbar{align-items:stretch;flex-direction:column}.inbox-search-wrap{max-width:none}.inbox-console{grid-template-columns:1fr;height:auto;min-height:0}.conversation-sidebar{border-right:0;border-bottom:1px solid var(--line);max-height:330px}.conversation-pane{min-height:560px}.conversation-top time{display:none}}@media(max-width:520px){.inbox-console{margin-left:-10px;margin-right:-10px;border-radius:10px}.conversation-pane{min-height:520px}.conversation-header{padding:11px 13px}.integrated-chat{padding:12px}.quick-reply-form{padding:10px}.conversation-item{padding:11px}.inbox-toolbar{padding:12px}}